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Business Development Manager Rochester

Business Development Manager

Full Time • Rochester

  
Summary: Touching Hearts is a well-established family owned senior home care company seeking a well-rounded sales representative to develop and maintain referral accounts in the Greater Rochester area. This role is part “hunter” and part “farmer”, as well as part marketeer. Best fit is a team player with a heart for our mission to serve older adults with high quality care.
 
Position: Business Development Manager
 
Reports to: Executive Director
 
Primary Purpose:  To increase revenue by developing and maintaining active client referral relationships with target referral sources in the elder care and health care communities in the Monroe County area
 
Secondary Purpose: To increase general awareness of the Touching Hearts brand as an effective community ambassador
 
Responsibilities:
Ÿ  Develop and maintain referral relationships with individuals and groups at senior living communities, rehab facilities, hospitals, senior service providers, senior care professionals, and health care providers.
Ÿ  Field incoming client referrals and inquiries  
Ÿ  Network “within a case”, i.e. leverage contacts among our existing clients, and the people and organizations serving them, to develop and strengthen referral source relationships
Ÿ  Coordinate sales activities with other marketing efforts such as social media and local events
Ÿ  Attend networking events
Ÿ  Conduct cold calls, “drop-by’s”, meetings, presentations and other sales-related activities
Ÿ  Create and execute effective promotions or marketing ideas 
Ÿ  Distribute promotional gifts, flyers, brochures and other Touching Hearts marketing materials to different locations 
Ÿ  Maintain business development activity records in the Wellsky CRM system
Ÿ  Gather and report information about competitors
Ÿ  Meet with prospective clients to perform an “intake” to begin services
Ÿ  Track and report activities and key performance metrics 
 
 
Qualifications:
·       3+ years of successful direct sales experience developing and maintaining significant accounts, preferably in a health-related or human service-related field
·       Entrepreneurial perspective, energy and drive; self starter
·       Engaging interpersonal skills – upbeat, compassionate, warm, friendly, authentic – networker par excellence
·       Creativity and proficiency in developing collateral and social media content
·       Proficiency with Word, Excel, Outlook, Powerpoint
·       Great communication skills – articulate, excellent grammar, persuasive 
·       Bachelor’s Degree
 
 Benefits:
  • 401(k) retirement plan with significant employer match
  • Free Emergency Medical Coverage (EZ Access MD) 
  • Paid Time Off accruing from first day of employment
  • Sick Time
  • Paid holidays 
  • Free company parties, events and gifts
  • Paid training 
 
 
 
Compensation: $65,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





Each Touching Hearts at Home franchise is independently owned and operated. Your application will go directly to the management of the franchisee where all hiring decisions will be made. 
All inquiries specific to employment at this franchisee should be made directly to the franchise location, and not to Touching Hearts at Home Corporate office.

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Why Work for Touching Hearts?

Competitive Pay
Paid Training
24/7 supportive office staff and caregiver mentoring program
Flexible Hours
Mileage reimbursement
Career Progression Opportunities